Epicor Cloud

Epicor Cloud is Epicor's cloud-hosted version of Prophet 21.

Epicor runs and maintains the servers. Updates, patches, and new features roll out on Epicor's schedule, not a distributor's own IT team's. New features and roadmap investment go to Epicor Cloud first, and on-premises installations will not receive them.

Epicor has set 2028.1, expected in May 2028, as the final on-premises release of Prophet 21. Active support continues through June 30, 2029, covering security updates, critical patches, and compliance updates. After that, on-premises installations move to sustaining support. Sustaining support means no new releases, no security updates, no compliance updates, and limited phone support only. See Epicor's announcement ↗